The process
Book a service
Send us an email or message, describing your camera and its issues. Make sure to describe the problems thoroughly and also mention if you would like any additional work done to your camera. You will receive a preliminary quote right away.
Ship the camera to us
Pack your camera well and ship it to us. Use a box that has at least another camera-worth of space around your camera when it's in the box. Use a suitable packing material and remove the battery and strap from your camera before you ship it. You will be notified when it arrives.
Sit tight while we repair your camera
Your camera will wait in the queue after it arrives and get repaired once it's up. You will be notified when your camera has been repaired.
The return of your camera
Upon completion of repairs and payment, your camera will be shipped back to you.
Due to high demand for our services, general unreliability and/or unavailability of spare parts, we specialize only in certain types of cameras, so there is a list of cameras we don't accept into service. They are:
- Digital cameras
- Point and shoot cameras (Olympus Mju/XA..., Contax T-series...)
- Soviet/eastern bloc cameras (Zenit, Kiev, Praktica, Pentacon...)
- Certain model lines of brands we otherwise repair (Olympus OM-X0 series, Canon T-series, Nikon FM-10...)
- Cameras generally older than a Leica M3 (Contax II, Zeiss Ikon, Praktica IV, Canon L...)
- Hasselblad focal plane cameras (2000 FC/(M), 203 FE, 205 FCC...)
There are also cameras with which we will refer you to our partners. For these, please visit the Friends section
- Mamiya RB/RZ/M645 system
- Pentax 6x7 system
- Hasselblad Xpan
- Olympus Pen
- Minolta cameras
- Canonet models
- Leica M5 and M6
- Nikon F3 through F6
Frequently Asked Questions
Normally, anywhere between 1 to 4 months. That is the expected time between you sending us your camera and your camera coming back to you after repairs are done.
Given the high demand for analog camera repairs, everyone who dives in such a profession will find that work is abundant. Also, there are not many of us left, as the art of repairing old cameras has only recently begun to rise from the ashes left behind by the digital revolution. Those two circumstances contribute to longer waiting times, especially since repairing cameras isn't my main job.
However, certain items can be repaired more quickly and you will be notified in that case.
The feel and sound of a camera is the only feedback a photographer gets when they use one. While there is a plethora of sounds that affirm a camera's health, judging the camera's state only by sound and feel never reveals its true state, far from it.
Analog photography is carried on by a massive, massive fleet of cameras, some of which have been manufactured 50 or more years ago and have gone until today without service, which is impressive, but at the same time, regrettable. That means that their insides are probably covered with expired lubricants that are possibly failing to do their job for the last 20 years. Continuing to use the camera will cause undue wear that can be avoided by having the camera serviced, even if it "feels" fine.
CLA stands for Clean - Lubricate - Adjust, and we mean that.
Cameras sent to us will enjoy a full stripdown and detailed cleaning of every separate removable part. Lubrication is done with the finest greases and oils, recommended by long-standing camera manufacturers or very close equivalents thereof.
Adjustment is performed on quality precision testing equipment and using the finest tools available.
All cameras sent in for a CLA are also entitled to new light seals and various baffle.
Generally, yes. If you can send the camera to us fully assembled, with no loose parts flying around the package, we will do our best to sort it out. There is, however, a caveat - if your method of fixing included overzealous application of oil or, god forbid WD-40, the price of the repair may increase considerably, since the repair now also entails a very comprehensive cleanup job of the parts of the camera that normally don't need deep cleaning, even in scope of a full service.
If the item is too damaged by previous repair attempts, the repairs may be denied.
A camera's value on the second-hand market has no correlation to how much it costs to fix it.
Repairing cameras takes mainly three things: knowledge, tools and materials.
Knowledge, sadly, cannot be bought. It is accumulated through experience and hardship and can only be obtained by repairing more and more cameras, constantly updating it by reading literature, attending various trainings and being completely immersed in one's work.
Tools can be bought, and luckily for you, we only ever buy and use the best.
Materials are much akin to tools in terms of buying them, but they can be much harder to source. Therefore, having good materials is a combined endeavour of investing and experience, knowing which ones exactly to buy. We offer you the best lubricants, light seals and spare parts we can muster to obtain.
With all that said, there is also the fact a serviced camera has a higher intrinsic value than an unserviced one. You are not paying for the moment your camera is serviced, you are buying your camera years of reliable function and extending its life. Buying another unserviced camera that "works fine" might suffice for some time, but you never know what you get by buying used, therefore servicing a camera also buys you security and trust in your camera.
An important factor that has a major role in the pricing of modern takes on camera servicing is the age of the cameras we still use today.
Years ago, a camera service mainly involved a "tune-up", much like an oil change with a car. A quick clean and relube of most of the easily accessible hard-wearing areas and quick adjustments, should the camera have even needed those. As the camera ages, the previously unaccessed areas need attention, as lubricants break down and wear increases. This means a proper service nowadays needs to be done with a full teardown and detailed cleaning pretty much every time. Since the workload of such a procedure is considerably bigger than that of a smaller tune-up, the price of the service rises accordingly - but not for nothing. You can expect to get back a camera that should feel and work the way it did when it left the factory, and that is an exciting notion if you hold a 40 to 50 year old camera in your hand.
We maintain a partnership with DHL and use their secure and rapid courier shipping with tracking and insurance. We pack your items with care and security in mind.
We accept direct bank transfers or PayPal. The details about payment are listed on the bill you will receive upon the completion of repairs on your camera.
Every serviced camera comes with a 12 month warranty on all mechanical repairs. Due to a lack of spare parts, we cannot warranty the function of electronics.
Generally yes, but if you wish to send us your gear from outside the EU27 area, you should expect additional expenses related to customs procedures plus additional tax on top of the repair invoice as per your country's regulations.
No. We only repair them.
You can, but you will have to bring it to our shop location in Nova Gorica, Slovenia. We do not have a walk-in business, so the shop is off limits to visitors.